1. Introduction

Welcome to BCS Marketing ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bcsmarketingmanagement.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out a contact form on our website
Subscribe to our newsletter
Request a consultation or quote
Communicate with us via email or phone
Engage our services

Personal information we may collect includes:

Name (first and last name)
Email address
Phone number
Business name and details
Any other information you choose to provide

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To provide you with our marketing services
To send you newsletters and marketing communications (with your consent)
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., email services, hosting providers)
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share your information for other purposes with your explicit consent

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve our website functionality
Analyse website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

8. Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

Right of Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request that we correct any inaccurate or incomplete information
Right to Erasure: You can request that we delete your personal information in certain circumstances
Right to Restrict Processing: You can request that we limit how we use your information
Right to Data Portability: You can request a copy of your data in a machine-readable format
Right to Object: You can object to our processing of your personal information
Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Privacy Policy